Correspondence

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TITLE DATE RECIPIENTS
 December 2017
   
 Minimum Claim File Validation Requirements  12/04 Clearing Houses and Direct Submitters
 November 2017    
Autism Forms Training Invite Reminder    11/30  QASP Providers 
Hospitalist Authorization Referrals  11/30  Direct PCPs
Required Changes to Daily Authorization File Format  11/29  IEHP Impacted IPAs
CBAS Center Monthly Member Reconciliation – Process Update
 11/27  CBAS Centers
Member Authorizations for Inland Valleys IPA  11/22 Inland Valley IPA, PCPs, and Specialists
IEHP Eligibility File Testing: Phase III  11/22  IPAs, Capitated Hopsitals, and Ancillary Administrators
$50 Gift Card - Provider Manual Acknowledgement of Receipt (AOR)  11/21  PCPs, Specialists, OB/GYNs, BH Providers, and Vision   Providers
REMINDER: Sign up for California POLST Registry (CPR)  11/21  IPAs and PCPs
Thanksgiving Day Holidays
 11/20  All IEHP Providers
Physician Certification Statement (PCS) for NEMT & NMT Service Request Online Form  11/17  Medi-Cal IPAs, PCPs, Specialists, BH, SNF, LTC, Charter,   and MPCPs
IEHP Interpreter Services
 11/16  IPAs and PCPs
POLST Training At LLUMC
 11/14  SNF Providers
Behavioral Health/Autism Forms Redesign Training Invite  11/14  QASP Providers 
Transportation Letter
 11/13
 Transportation Providers
New Vision Authorization Request Form is Going Online  11/13  Vision Providers
New Behavioral Health Authorization Request Form Reminders  11/10  PCPs
Continuation of Care Treatment Plan Form
 11/08  Behavioral Health Providers
NEW Behavioral Health Forms  11/07  PCPs, OB/GYNs, BH, and QASP Providers
Complex Care Management (CCM) Program and Disease Management (DM) Program   11/03  IPAs and PCPs
New Behavioral Health Authorization Request Forms   11/02  PCPs, OB/GYNs, BH and QASP Providers 
 October 2017    
Provider NPI Request   10/31  IPAs and All Providers 
Phase II IEHP Eligibility File Testing  10/30  IPAs, Capitated Hospitals, and Ancillary Administrators
Expedited Authorization Requests  10/18  Direct PCPs and Specialists
Continuity of Care for IEHP Medi-Cal and Medicare Members
 10/16  Medicare and Medi-Cal IPAs
Next Steps in New IEHP Eligibility File Testing  10/13  IPAs, Capitated Hospitals, and Ancillary Adminsitrators
Global Quality P4P Prenatal and Postpartum Care  10/13  Medi-Cal IPAs and Medi-Cal PCPs
New IEHP Eligibility File Testing  10/09  IPAs, Hospitals, and Ancillary Administrators
Medical Office Staff Training Coding, Documentation and Reimbursement Workshop  10/05  San Bernardino PCPs, and Specialists
Provider Language Competency and Its Benefits  10/04  PCPs, OB/GYNs, and Vision Providers
Updates to Grievance and Appeals Process  10/03  NEMT Providers 
 September 2017     
Physician Certification Statement (PCS) for Non-Emergency Medical Transportation Service Request  09/29  Medi-Cal IPAs, PCPs, Specialists, BH, Vision, and SNF 
Updates to Grievance and Appeals Process and Requirements  09/28  Medi-Cal IPAs, and PCPs  
Upcoming DHCS Audit  09/28  Medi-Cal IPAs, PCPs, and Specialists 
Tobacco Cessation Services for Medi-Cal Members
 09/27  Medi-Cal IPAs and Medi-Cal PCPs
Dilated Retinal Exam (DRE) for Diabetic Members - REMINDER
 09/26  Vision Providers
Transgender Healthcare Providers (IPA)  09/25  IPAs
Transgender Healthcare Providers  09/25  Direct Providers
Flu Vaccine Notice: Access to Pharmacy Vaccine Network
 09/25  IPAs and PCPs
Update: New Eligibility File Testing Window  09/19  IPAs, Hospitals, and Ancillary Administrators
Termination of the Provider Capital Fund (PCF) Program  09/19  PCPs, Specialists, and BH Providers
FAQs on Proposition 56  09/13  IPAs, PCPs, Specialists, and BH Providers
2017 Appointment Availability and After Hours Access Study
 09/11
 Behavioral Health Providers
2017 Appointment Availability and After Hours Access Study
 09/11
 IPAs and Specialists
2017 Appointment Availability and After Hours Access Study
 09/11
 IPAs and PCPs
Regional Cancer Care Task Force Survey  09/11   Riverside County PCPs
August 2017    
State Eligibility File Delay: Affect on Member Eligibility Status  08/31  All Providers
Labor Day Holiday  08/30  All Providers
The Art of Getting Paid: Take Charge of Accounts Receivable  08/28  San Bernardino County PCPs
Proposition 56 Notice
 08/21  PCPs, Specialists, and Behavioral Health Providers
Antepartum Fetal Assessment
 08/16  OB/GYN Providers
Dispute of Diagnosis Process
 08/14  IPAs and PCPs
Provider Preventable Conditions  08/09  Medicare IPAs, PCPs, and Contracted Hospitals
Health Information Form for New Medi-Cal Members  08/03  Medi-Cal IPAs and Medi-Cal PCPs
Global Quality P4P - New Rosters
 08/01  Medi-Cal IPAs and Medi-Cal PCPs
July 2017    
SNFist Program Training at IEHP
 07/18  Skilled Nursing Facilities
Enhanced CCS Roster
 07/17  Medi-Cal IPAs and Medi-Cal PCPs
REMINDER - Transportation Request (Hospital)
 07/17  Hospital Administrators
P4P Change - Cervical Cancer Screening  07/12  IPAs, PCPs, and OB/GYN Providers
Transportation Request (Hospital)  07/12  Hospital Administrators
Provider Preventable Conditions   07/11  IEHP Network Providers, IPAs, and Contracted Hospitals
Antibiotic Stewardship Program (ASP) Survey
 07/10  Skilled Nursing Facilities
Employment Law - Best Practices for Medical Offices
 07/03  PCPs and Specialists
Practice Management 101
 07/03  PCPs and Specialists
June 2017    
California POLST Registry (CPR)  06/30  IPAs and PCPs
Independence Day Holiday
 06/29  All IEHP Providers
After Hours Provider Access  06/27  IPAs, PCPs, Specialists, and Behavioral Health Providers
Access Standards  06/27  IPAs, PCPs, Specialists, and Behavioral Health Providers
Community - Based Adult Services (CBAS)  06/23  IPAs and PCPs
REMINDER - Initial Health Assessment (IHA)
 06/22  Medi-Cal IPAs and Medi-Cal PCPs
P4P PM160 Form  06/21  IPAs and PCPs
Updated Behavioral Health Provider Survey - WINNERS  06/19  Behavioral Health Providers
LTSS Roster for IPAs
 06/15  Medi-Cal and Medicare IPAs
CBAS Center Monthly Member Reconciliation
 06/15  CBAS Centers
Newborn Eligibility Record Update  06/14  IPAs, Hospitals, PCPs, Specialists, OB/GYN, and Ancillary  Providers
Member Grievance Support for IEHP Direct Providers  06/14  Direct Providers
Member Grievance Support for IEHP Direct Providers (Ancillary)  06/14  Direct Ancillary Providers
P4P Changes - Effective July 1, 2017  06/13  IPAs, PCPs, and OB/GYNs
REMINDER - Early Start Roster Available on IEHP's Provider Portal
 06/05  IPAs and PCPs
COMING SOON: Changes in Provider Web Forms
 06/02  IPAs, PCPs, OB/GYNs, BH and QASP Providers
May 2017    
Oral Health Risk Assessment in the Medical Home
 05/30  IPAs and PCPs
Memorial Day Holiday  05/24  All IEHP Providers
HIV/AIDS Specialist Survey
 05/23  Direct PCPs and Direct Specialists
Transgender Care Provider Questionnaire   05/22  IPAs and All IEHP Providers 
REMINDER - Care Plans and Health Risk Assessments (HRAs)
 05/17  Specialists, SNF, and CBAS Providers
IEHP Eligibility File  05/04  IPAs, Hospitals, and Ancillaries
REMINDER - Care Plans and Health Risk Assessments (HRAs)  05/02  IPAs and PCPs
April 2017    
Transportation Requests (SNF & LTC)
 04/24  Skilled Nursing Facilities and Long Term Care Providers
Medi-Cal Fee Schedule
 04/19  All IEHP Providers
Provider Directory Changes – SB 137
 04/17  All IEHP Providers
$50 Gift Card - Updated Provider Survey  04/13  Behavioral Health Providers
California POLST Registry Initiative
 04/12  Skilled Nursing Facilities
Newborn Eligibility Record  04/10  IPAs, Hospitals, PCPs, Specialists, OB/GYN, and Ancillary Providers
Electronic Health Record (EHR) Survey  04/04  Skilled Nursing Facilities
eAuth Service Requested Updates - Home Health
 04/03  Direct PCPs, Direct Specialists, and Direct Ancillaries
March 2017    
Transition To New Claims Operating System  03/29  IPAs, Hospitals, PCPs, Specialists, BH, Vision, Ancillaries,  Trading Partners
LabCorp Apple Valley Relocation
 03/27  Direct PCPs
Provider Portal – Maintenance Notification  03/23  All IEHP Providers
CMS Signature Requirement Guidelines
 03/21  IPAs, PCPs, Specialists, and Behavioral Health Providers
February 2017    
Community Health Mixer 2017
 02/24  PCPs
340B Drug Discount Program Questionnaire  02/23  Hospitals and Clinics
Charter Quality Network (CQN) US Immunizations Project  02/16  Pediatricians
Presidents Day Holiday  02/15  IPAs, PCPs, Specialists, BH, Vision, and Ancillary Providers
IEHP Community Resource Center Opens in Riverside  02/06  IPAs, PCPs, Specialists, BH, Vision, and Ancillary Providers
January 2017    
Lecture & Book Signing: Metrics for Latino Wellness Management in an Increasingly Racially Ambiguous Population
 01/27  PCPs
Provider Manual Acknowledgement of Receipt (AOR) Winners
 01/26  IPAs, PCPs, Specialists, BH, Vision, and Direct Ancillary Providers
Martin Luther King Jr Day
 01/12  IPAs, PCPs, Specialists, BH, Vision, and Ancillary Providers
REMINDER - Electronic Consult (eConsult) Survey
 01/09  Direct PCPs
Protocol for Evaluation and Treatment of Individual Exposed to Tuberculosis (TB)
 01/03  San Bernardino County PCPs
December 2016    
REMINDER – Provider Manual Acknowledgement of Receipt (AOR)  12/28  PCPs, Specialists, OB/GYN, BH Providers, and Vision Providers
CORRECTION P4P - 9-Valent Human Papillomavirus (HPV9) Vaccine  12/27  IPAs and PCPs
IEHP 2016-2017 Holiday Hours  12/21  All IEHP Providers
Electronic Consult (eConsult) Survey
 12/21  Direct PCPs
CORRECTION: Medi-Cal Hospice Care Code Conversion – Effective June 1, 2016  12/20  Hospice Providers
Upcoming IEHP System Changes  12/16  IPAs, Hospitals, and EDI Claims Trading Partners
BREATHE and JOURNEY Programs  12/14  IPAs and PCPs
New 9-Valent Human Papillomavirus (HPV9) Vaccine  12/13  IPAs and PCPs
Clarification - Referrals for Autism Evaluations for Members with Suspected Autism Spectrum Disorder (ASD)
 12/13  PCPs, Behavioral Health, and QASP Providers
The Wylie Center: Maternal Wellness Group  12/12  PCPs, OB/GYNs, and Pediatrician Providers
Time Sensitive Information: Referrals for Behavioral Health Therapy (BHT) evaluations for Members with suspected Autism Spectrum Disorder (ASD)   12/09  PCPs and BH Providers
eAuth Service Requested Updates
 12/06  Direct PCPs, Direct Specialists, and Direct Ancillary Providers
November 2016    
Thanksgiving Day Holiday  11/21  All IEHP Providers
Transportation Letter  11/11  Transportation Providers 
Provider Portal – Maintenance Notification  11/10  IPAs, PCPs, Specialists, Hospitals and Ancillary Providers
Provider Portal – Maintenance Notification  11/10  Behavioral Health Providers
October 2016    
Medi-Cal Home Health Nursing Code Conversion
 10/27  Home Health Providers
Department of Behavioral Health – Medical Services  10/25  Pediatricians and Psychiatrists Providers
Claims Submission – IEHP Member Identification Format through Clearinghouses
 10/19  All IEHP Providers
IEHP Authorizations for Medicare Primary Inpatient Admissions
 10/19  Hospitals
Physician Asthma Care Education (PACE) Training  10/18  IPAs and PCPs
Provider Burnout Survey  10/14  PCPs, Specialists, OB/GYN, BH and Vision Providers
The 7th Annual Maternal Health Conference  10/13  PCPs, OB/GYNs, and BH Providers
$50 Gift Card – Provider Manual Acknowledgement of Receipt (AOR)  10/10  All IEHP Providers
Medi-Cal Transportation Code Conversion – Effective July 1, 2016
 10/10  Transportation Providers
Complex Care Management (CCM) Program and Disease Management (DM) Program   10/07  IPAs and PCPs
UM Criteria   10/06  IPAs and Direct Providers 
New Acupuncture Benefit for Medi-Cal  10/05  Med-Cal IPA Administrators and Medical Directors
IEHP UM Department Availability  10/05  Direct PCPs and Specialists
September 2016

CMS News Effective October 1, 2016
 09/29  IPAs, PCPs, and Specialists
Influenza Vaccine  09/29  IPAs and PCPs
Inland Empire Palliative Care Coalition WINNERS!   09/29  Participating PCPs
Inland Empire Palliative Care Coalition  09/23  All PCPs 
IEHP's Redesigned Provider Portal  09/22  All IEHP Providers
Neighborhood Transformation Collaborative of Central San Bernardino  09/21  San Bernardino County PCPs
Important Global Quality P4P Changes for 2016  09/09  Medi-Cal IPAs and PCPs
California Immunization Registry (CAIR2)
 09/09  IPAs and PCPs
Cal MediConnect (DualChoice) Program Updates  09/06  IEHP Providers 
J&L Optical Inc - TERMED  09/02   Vision Providers
LabCorp - Barstow Relocation  09/01  Direct PCPs
CHCF - Opioid Safety Coalitions Network Fall Convening Southern CA
 09/01  All PCPs
CHCF - Opioid Safety Coalitions Network Fall Convening Northern CA
 09/01  All PCPs
Transportation Requests (SNF & LTC)
 09/01  SNF and Long Term Care Providers
August 2016

Labor Day Holiday  08/29  All IEHP Providers
DME Authorizations for Continued Services - UM PnP Update
 08/26  Durable Medical Equipment Providers
All Requests for Durable Medical Equipment (DME)
 08/26  Direct PCPs and Direct Specialists
CORRECTION - Transportation Referrals (IEHP Medi-Cal Members)
 08/23  Medi-Cal IPAs, PCPs, and Specialists Providers
Provider Preventable Conditions  08/22  Inpatient Acute Care Hospitals and Ambulatory Surgical Centers
Assigned Fax Numbers for Skilled Nursing Facilities
 08/19  SNF Providers
Antimicrobial Stewardship Policy Survey - CDHP  08/18  SNF Providers
RCMA - Looking for a New Associate: Recruiting for Success  08/15  PCPs
Assigned Fax Numbers for Acute Hospitals
 08/08  Hospital Administrators
REMINDER - Operating System and Internet Browser Security  08/03  All IEHP Providers
MANDATORY Website Security Email Account Requirement
 08/03
 All IEHP Providers
July 2016    
REMINDER - Operating System and Internet Browser Security
 07/27  All IEHP Providers
MANDATORY Website Security Email Account Requirement
 07/27  All IEHP Providers
CORRECTION: Acceptable Means of QASPs Authorization Requests and Submission of Clinical Documentation  07/26  Qualified Autism Service Providers
Dilated Retinal Exam (DRE) for Diabetic Members - REMINDER
 07/19  Vision Providers and PCPs
Dr. Peter Currie's Departure from IEHP
 07/18  Behavioral Health Providers
REMINDER - Operating System and Internet Browser Security
 07/11  All IEHP Providers
MANDATORY Website Security Email Account Requirement
 07/11  All IEHP Providers
NEPO - 2016 Building Healthy Communities Summit WINNERS!
 07/07  IPAs, PCPs, BH, OB/GYN and Specialists Providers
PM-330 Sterilization Consent Form - REMINDER
 07/06  PCPs and OB/GYN Providers
MANDATORY Website Security Email Account Requirement   07/01  All IEHP Providers
REMINDER - Operating System and Internet Browser Security  07/01  All IEHP Providers
Medi-Cal Hospice Care Code Conversion - Effective June 1, 2016  07/01  Hospice Providers
Public Health Alert - Meningococcal Disease Outbreak
 07/01  All PCPs
June 2016    
Independence Day Holiday
 06/30  All IEHP Providers
Medi-Cal Home Health Care Code Conversion - Effective June 1st, 2016  06/27  Home Health Providers
REMINDER - Operating System and Internet Browser Security  06/24  All IEHP Providers
MANDATORY Website Security Email Account Requirement  06/24  All IEHP Providers
LabCorp Palm Desert Temporary Closure
 06/21  Direct PCPs
LabCorp Moreno Valley Temporary Closure  06/20  Direct PCPs
REMINDER - Operating System and Internet Browser Security   06/16  All IEHP Providers
MANDATORY Website Security Email Account Requirement  06/16  All IEHP Providers
IPA Change Letter  06/14  IPAs
Collecting Provider Data for ABA Services  06/14  Qualified Autism Service Providers
NEPO - 2016 Building Healthy Communities (BHC) Summit
 06/14  IPAs, PCPs, BH, OB/GYN and Specialists Providers
After Hours Provider Access  06/13  IPAs, PCPs, Specialists, and Behavioral Health Providers
Public Health Advisory - Nationwide Shortage of Bicillin L-A (Benzathine Penicillin G)  06/10  PCPs
Provider Language Competency and Its Benefits  06/10  PCPs, OB/GYNs, and Vision Providers
REMINDER - Operating System and Internet Browser Security
 06/06  All IEHP Providers
MANDATORY Website Security Email Account Requirement
 06/06  All IEHP Providers
Healthy Kids Program Closing  06/02  All IEHP Providers
IEHP Provider Capital Fund (PFC) Program  06/01  All IEHP Providers
May 2016    
Breastfeeding Support BONUS Helpline  05/24  San Bernardino County PCPs and all OB/GYN Providers
Memorial Day  05/23  All IEHP Providers
LabCorp Yucaipa Patient Service Center  05/16  Direct PCPs
HIV/AIDS Specialist Survey  05/13  Direct PCPs and Direct Specialists
Paper Claims Rejections Due to Missing Diagnosis Code Pointers  05/09  Direct PCPs, Direct Specialists, and Direct Ancillary Providers
April 2016    
QASP Claims Submission  04/26  Qualified Autism Service Providers
Reach Out and Read  04/22  PCPs in San Bernardino County
California End of Life Option Act  04/18  PCPs and Specialists Providers
CORRECTION: Behavioral Health Authorization Changes  04/07  Behavioral Health Providers
Global Quality P4P Coding   04/05  Medi-Cal IPAs and PCPs
Behavioral Health Authorization Changes  04/01  PCPs and Behavioral Health Providers
Orthopedic Authorizations  04/01  IPAs, PCPs, and Specialists Providers
March 2016    
 New Meningococcal B Recombinant Vaccines   03/28  IPAs and PCPs Providers
CMS Signature Requirement Guidelines Reminder  03/15  IPAs, PCPs, Specialists, and BH Providers
February 2016    
Presidents Day Holiday  02/11  IPAs, PCPs, Specialists, Vision, BH, Hospitals, and Ancillary Providers
P4P Payment Notification on February 8, 2016 - Testing Error   02/09  PCPs and OB/GYN Providers 
Specialty Mental Health Criteria  02/08  IPAs, PCPs, and BH Providers
PCP and COC Web Form Helpful Reminders
 02/05  IPAs, PCPs, and BH Providers
Provider Manual Acknowledgement of Receipt (AOR) Winners  02/04  PCPs, Specialists, OB/GYNs, Vision, BH, and Direct Ancillary Providers
January 2016    
HNI Healthcare - Adult Hospitalist at John F. Kennedy Memorial Hospital
 01/29  Direct PCPs linked to JFK Hospital
Operating System and Internet Browser Security   01/27  All IPAs, Hospitals and IEHP Providers 
California Association of Long Term Care Medicine (CALTCM) SNF 2.0
 01/22  SNF Providers
Notice of Medicare Non-Coverage (NOMNC)  01/21  SNF and Home Health Providers
LabCorp Pomona Patient Service Center
 01/20  Direct PCPs and Direct Specialists
Comprehensive Perinatal Service Provider (CPSP) Training
 01/20  OB/GYN Providers
Billing New Procedure Codes Medicare Only  01/20  Home Health Providers
Martin Luther King Jr. Day Holiday  01/14  IPAs, PCPs, Specialists, Vision, BH, and Ancillary Providers
2016 Annual Formulary Letters to Prescribers  01/12  Hospitals, IPAs, PCPs, and Specialists Providers
RxPA/CD Online Authorization Request (New Feature!)
 01/11  IPAs, PCPs, Specialists, and BH Providers
December 2015
   
IEHP 2015-2016 Holiday Hours
 12/22  All Providers
LabCorp Patient Service Center’s Holiday Schedule
 12/21  Direct PCPs and Direct Specialists
Public Health Advisory - Chikungunya & Dengue in Mexico and Latin America  12/18  PCPs
IEHP Global Quality P4P Program  12/15  IPAs, and PCPs
Transportation Letter  12/11  Transportation Providers
Provider Preventable Conditions  12/09  Inpatient Acute Care Hospitals and Ambulatory Surgical Centers
REMINDER - IEHP's Medicare Product Update  12/08  All Providers
Hot Topics in Diabetes and Endocrinology for Primary Care  12/03  PCPs
P4P Program Update - Immunizations Administration Payment Increase   12/02  IPAs, PCPs
November 2015    
Transition for Autism Services    11/30   Medi-Cal IPAs, Medi-Cal PCPs and BH Providers
Transition of IEHP Medicare DualChoice (D-SNP) in 2016  11/25  BH Providers
Educational Forum at Arrowhead Regional: Colorectal Cancer Screening and PCP Role in Cancer Survivorship   11/24  IPAs, PCPs and Specialists 
Thanksgiving Day Holiday  11/23  IPAs, PCPs, Specialists, BH, Vision and Ancillary Providers
Public Health Advisory - Updated Guidance On The Management Of Travelers From Ebola Virus Disease (EVD) Impacted West African Countries   11/16  Riverside County PCPs
Transition of IEHP Medicare DualChoice (D-SNP) in 2016  11/05  Medicare PCPs
$50 Gift Card DRAWINGS Provider Manual Acknowledgement of Receipt (AOR)  11/03  IPAs, PCPs, Specialists, OB/GYNs, BH, Vision, and Direct Ancillary
October 2015 
   
March of Dimes - Coming Together to Prevent Preterm Births  10/29  IPAs, PCPs, and OB/Gyns
Public Health Advisory - Influenza  10/28  PCPs
San Bernardino County - The BONUS Program  10/28  San Bernardino County PCPs and OB/GYNs
Encounter Data Outreach with Object Health  10/26  Medi-Cal IPAs
Denial Language for Chiropractic Services  10/26  Medi-Cal IPAs
IEHP Interpreter Services  10/26  IPAs and PCPs
SNF Pharmacy Information    10/26  Skilled Nursing Facilities 
Member History Record Benefits   10/20  IPAs and All IEHP Providers 
Updated Behavioral Health Web Forms    10/15  IPAs, PCPs and BH Providers 
Free Webinar - New and Emerging Tobacco Products   10/13  PCPs
 September 2015 
   
SNF Pharmacy Information   09/30  SNFs
Health Advisory - Health Officer Order Regarding Influenza Vaccination of Healthcare Workers  09/29  All San Bernardino County Providers 
Influenza Vaccine   09/28  IPAs and PCPs
ICD-10 Is Going Live On October 1, 2015  09/24  IPA and All IEHP Providers 
Riverside County Public Health - PrEP   09/22  Riverside County PCPs 
Covered California Transition to IEHP - Continuity of Care   09/22  Medi-Cal IPAs 
Upcoming DHCS/DMHC Audits   09/22  Medi-Cal IPAs, PCPs and Specialists 
Public Health Advisory - West Nile Virus    09/17  IPAs and PCPs
Provider Services Representative (PSR) Provider Training   09/15  PCPs
REMINDER - Care Plans and Health Risk Assessments (HRAs)   09/14  IPAs and PCPs 
REMINDER - Care Plans and Health Risk Assessments (HRAs)   09/14  Specialists, SNF and CBAS
Physician Asthma Care Education (PACE) Training   09/10  IPAs and PCPs
ICD-10 - Authorizations Approved Prior to October 1, 2015  09/09  All IEHP Direct Providers 
The Smoking Cessation Leadership Center (SCLC) Webinar   09/04  IPAs and PCPs
Labor Day Holiday   09/03  IPAs, PCPs, Specialists, BH and Vision Providers 
REMINDER - Early Start Roster Available on IEHP's Provider Portal   09/02  IPAs and PCPs
Public Health Advisory on Increased Human Contact with Rabid Bats   09/02  Riverside County PCPs
Medi-Cal Podiatry Benefits   09/01  Medi-Cal IPAs and Medi-Cal PCPs
 August 2015    
 LabCorp Riverside/Jackson Closure Map  08/20   Direct PCPs and Specialists 
 New Secure Member Portal 08/19  IPAs, PCPs
 IEHP Medicare Contracted Hospitals   08/18  Direct Medicare Providers (West San Bernardino) 
 2015 Modified ACA Payments for Physicians - Update   08/17  Medi-Cal IPAs and PCPs
 LabCorp Yucaipa Location Temporary Closure Update   08/14  Direct PCPs and Specialists 
 Community Clinic Association Symposium - September 17th   08/13  San Bernardino County County PCPs
 LabCorp Yucaipa Location Temporary Closure  08/11  Direct PCPs and Specialists 
 Provider Network Expansion Program - Now Open to Mid-Level Providers   08/05  IPA Administrators, PCPs and Specialists 
 Provider Manual Acknowledgement of Receipt (AOR) Winners   08/03  IEHP Providers 
 July 2015    
 OB and Family Planning Services   07/24  IPAs, PCPs and OB/GYN 
 REMINDER - SBIRT Web Training   07/23  IPAs and PCPs
 CEASE California Riverside and San Bernardino County
 07/14  PEDs and FP with enrollment over 1,200
 REMINDER - Initial Health Assessment (IHA)  07/07  Medi-Cal IPA Administrators and Medi-Cal PCPs
 Middle East Respiratory Syndrome Corona Virus (MERS-CoV)  07/06  PCPs
 NEPO - 2015 Building Healthy Communities (BHC) Summit   07/01  IPAs, PCPs, BH, OB/GYN and Specialists 
 June 2015    
 Independence Day Holiday   06/30  IPAs, PCPs, Vision, BH and Specialists 
 Signature Requirement Guidelines   06/29  Medicare PCPs
 Deaf or Hard of Hearing Capabilities   06/26  Urgent Care Facilities 
 Update on UM Guidelines   06/18  IPA Administrators and Medical Directors 
 Cal MediConnect Providers Summit   06/04  Medicare IPAs, Medicare PCPs and BH Providers 
 2015 Modified ACA Payments for Physicians   06/02  Medi-Cal IPAs and Medi-Cal PCPs
 Clarification on Authorization Requests for IEHP Members with Medicare Coverage as Primary  06/01  IPAs, PCPs and Specialists 
 May 2015    
 Authorization Requests for IEHP Members with Medicare Coverage as Primary  05/27  IPAs, PCPs and Specialists 
 New Early Start Roster   05/26  IPAs and PCPs
 Public Health Advisory West Nile Virus   05/22  IPAs and PCPs
 Memorial Day Holiday   05/22  IPAs, PCPs, Specialists, BH Providers and Vision Providers 
 Dr. Finnegan Neonatal Opioid Abstinence Training   05/21  IPAs, OB/GYN and PEDs
 Reminder Behavioral Health Coordination of Care Report   05/20  BH Providers
 New Human Papillomavirus Vaccine (9vHPV)  05/11  Medi-Cal IPAs and PCPs
 ICD-10 Testing Updates   05/08  All IEHP Providers 
 Total Fracture Referral Protocols  05/04   Medi-Cal IPAs and PCPs
     
 April 2015    
 Total Fracture Referral Protocols   04/16  PCPs and Urgent Care Centers 
 IEHP Community Resource Center   04/10  PCPs
 $50 Gift Card - provider Manual Acknowledgement of  Receipt (AOR)  04/02  PCPs, Specialists, OB/GYN, BH Providers, and Vision Providers 
     
 March 2015  
 ICD-10 Updates    03/31 All IEHP Providers 
 UM Criteria   03/03  Direct Providers 
     
 February 2015

 Correspondence Webpage  02/24  All Providers
 DOPH Community Forum Schedule by District  02/22  Riverside County PCPs and Specialists
 PACE Training  02/20  PCPs
 Operating System and Internet Browser Support - IE9  02/20 All Providers 
 Presidents Day Holiday  02/12 All Providers 
 IEHP UM Department Availability - PCPs  02/06  Direct PCPs 
 IEHP UM Department Availability - Specialists  02/06  Direct Specialists
 Prescription Drug Auth (Rx PA) Submission  02/04  IPAs and Specialists
     
 January 2015    
San Bernardino (SB) County Measles Health Advisory  01/26 SB PCPs
Measles Health Advisory 01/22  All Providers 
Important Notice Rx PA 01/21  PCP and Pharmacy 
Martin Luther King, Jr. Holiday  01/16  All Providers 
SBIRT Web Training 01/07  PCPs 
Medi-Cal Expansion (MCE) 01/05  Direct PCPs 
P4P Program Changes 01/05  PCPs 
     
 December 2014    
2015 Model of Care Annual Training 12/30  All DualChoice Providers 
2014-2015 Holiday Hours 12/29  All Providers 
Alternate Fax Numbers for Provider Directory 12/22   
9A Access Standards and Revisions 12/19  PCPs and Specialists 
DME Assembly Bill 97 12/05  Direct DME Providers 
     
 November 2014    
 2014 Thanksgiving Holiday Hours 11/24  All Providers 
 Recognizing and Handling Suspect Ebola Cases 11/19  Riverside PCPs 
 Appointment Availability Access Study 11/19  PCPs and Specialists 
 New Prescription Drug PA Form 11/18  PCPs 
 Loma Linda Member Appointments HEM-ONC 11/03  Direct PCPs and Specialists