IEHP Long-Term Services and Supports (LTSS)

Trusted Care for Seniors & People with Disabilities

IEHP’s Long-Term Services and Supports help IEHP Members who cannot live alone without help, or who have a disability or other health issues. We can connect you to these services:  

In-Home Supportive Services (IHSS)

(for those older than 65, disabled or blind)
Members can apply through the county for IHSS. They can hire caregivers to help with: 
• Cooking meals and cleaning up
• Personal care
• Laundry and housekeeping

For more information on IHSS:
San Bernardino County In-Home Supportive Services
909-252-4703 TTY
Monday-Friday, from 8am – 5pm
Riverside County In-Home Supportive Services 
1-888-960-4477 (TTY 711) Monday - Friday, from 8am – 5pm

Multipurpose Senior Services Program (MSSP)

(for Members at least 65 years old with a disability) 
Covered benefits range from: 
• Case Management
• Minor home modification
• Emergency response system

For more information on MSSP:
San Bernardino County Multipurpose Senior Services Program
1-877-565-2020 24-Hour Hotline
909-891-3900 TTY Monday-Friday, from 8am – 5pm

Riverside County Multipurpose Senior Services Program
951-697-4699 TTY, Monday-Friday, 8am – 5pm.

Community Based Adult Services (CBAS)

CBAS are adult day healthcare centers – for Members 18+ with health issues, making it hard to care for themselves. They must attend 2 – 5 days to get services such as: 
  • Intermittent nursing
  • Ongoing monitoring
  • Social services
  • Therapeutic services 
  • - physical therapy
  • - occupational therapy
  • - speech therapy
  • Lunch & snacks
  • And other services

Click here to learn about Community Based Adult Services (PDF)

Skilled Nursing Facility (SNF) 

The IEHP Transition of Care Team helps Members return to their home after a stay at a Skilled Nursing Facility. View this video to see the valuable service available to our members. Click the image below to watch the video!
Click HERE to learn how IEHP helps Members transition back home.
You may qualify for SNF services if you have a physical disability and need a high level of care. SNF services must be prescribed by your Doctor and given in a licensed SNF. Covered benefits:
    • Skilled nursing care on a 24 hour per day basis
    • Care management
    • Bed and board (daily meals)
    • X-ray and laboratory
    • Physical, speech and occupational therapy
    • Prescribed medicine
    • Medical supplies, appliances, and equipment normally given by the SNF
Important – If you think you need CBAS or SNF care, please call your Doctor or IEHP Member Services at: 
1-800-440-IEHP (4347) or 1-800-718-IEHP (4347) TTY Monday-Friday, from 8am – 5pm
For more information, contact the programs directly. If you need assistance in applying for a program, call IEHP Member Services and ask for the LTSS Unit.

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