IEHP Long-Term Services and Supports (LTSS)

IEHP Long-Term Services and Supports (LTSS)

What is Long-Term Services and Supports (LTSS)?

LTSS are trusted care services for seniors and people with disabilities or people with other health issues who cannot live alone without assistance:

In-Home Supportive Services (IHSS)

Personal care services for Members older than 65, disabled or blind.
Members can hire caregivers to help with: 
  • Grocery shopping and cooking meals
  • Personal care
  • Laundry and housekeeping
  • Someone to go to with them to medical appointments 
  • Protective supervision for the mentally impaired

The IHSS benefit will be provided through the County. IEHP will help you coordinate this benefit if needed.

For more information and to apply for IHSS:
San Bernardino County In-Home Supportive Services
1-877-800-4544, 909-252-4703 TTY
Monday-Friday, from 8am – 5pm
Riverside County In-Home Supportive Services 
1-888-960-4477 (TTY 711) 

Monday - Friday, from 8am – 5pm

Multipurpose Senior Services Program (MSSP)

(for Members at least 65 years old with a disability) 
Covered benefits range from: 
• Case Management
• Minor home modification
• Emergency response system

For more information on MSSP:
San Bernardino County Multipurpose Senior Services Program
1-877-565-2020 24-Hour Hotline
909-891-3900 TTY Monday-Friday, from 8am – 5pm

Riverside County Multipurpose Senior Services Program
951-697-4699 TTY, Monday-Friday, 8am – 5pm.

Community Based Adult Services (CBAS)

Daytime healthcare centers for Members age 18 and over+ with health issues.
Members must attend 2 – 5 days  to get services such as: 
  • Nursing
  • Ongoing monitoring
  • Social services
  • Therapeutic services 
  • - physical therapy
  • - occupational therapy
  • - speech therapy
  • Lunch & snacks

Click here to learn about Community Based Adult Services (PDF)

Skilled Nursing Facility (SNF) 

The IEHP Transition of Care Team helps Members return to their home after a stay at a Skilled Nursing Facility. View this video to see the valuable service available to our Members. Click the image below to watch the video!
Click HERE to learn how IEHP helps Members transition back home.

You may qualify for SNF services if you have a physical disability and need a high level of care. SNF services must be prescribed by your Doctor and given in a licensed SNF. Covered benefits:

    • Skilled nursing care on a 24 hour per day basis
    • Care Management
    • Bed and board (daily meals)
    • X-ray and laboratory
    • Physical, speech and occupational therapy
    • Prescribed medicine
    • Medical supplies, appliances, and equipment normally given by the SNF
Important – If you think you need CBAS or SNF care, please call your Doctor or IEHP Member Services at: 
1-800-440-IEHP (4347) or 1-800-718-IEHP (4347) TTY Monday-Friday, from 8am – 5pm
For more information, contact the programs directly. If you need assistance in applying for a program, call IEHP Member Services and ask for the LTSS Unit.

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