Medical Services

How to get care coordination

It is our goal to improve your quality of care. With care coordination, IEHP DualChoice Cal MediConnect Plan (Medicare-Medicaid Plan) will be able to coordinate your Medicare and Medi-Cal benefits across all health care settings. IEHP DualChoice will be able to provide you timely access to appropriate providers, specialists and LTSS (Long Term Services and Supports) services, if you are eligible or you are receiving these types of benefits already. You will have a team of care coordinators that will be able to assist you and one telephone number that you can call to ask questions or ask for help.

To speak with a Care Coordinator, please call IEHP DualChoice Member Services at 1-877-273-IEHP (4347), 8am-8pm (PST), 7 days a week, including holidays. TTY/TDD users should call 1-800-718-4347.

IEHP DualChoice Cal MediConnect Plan (Medicare-Medicaid Plan) is a Health Plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees.


Information on this page is current as of September 26, 2017.
H5355_CMC_18_668328 Approved