Care After Hours

IEHP Providers can direct Members to access care after hours. After hour care includes the 24-Hour Nurse Advice Line, DocOnline and Urgent Care Clinics.

24-Hour Nurse Advice Line


Your Members can call the IEHP 24-Hour Nurse Advice Line for medical advice anytime, day or night. 

new DocOnline, an extension to the Nurse Advice Line, allows Members to speak with a board-certified Physician for advice after hours using telephonic and/or video devices.  DocOnline Physicians will triage, assess, and provide diagnoses for minor acute conditions.  Physicians may also give treatment advice, refill select prescriptions and refer Members for in-person care. 

Urgent Care Clinics


Any of your IEHP Members needing medical attention may visit an Urgent Care Clinic after regular business office hours and on weekends. A listing of all Urgent Care Clinics is found on the IEHP Doctor Search, or by clicking the IEHP Contracted Urgent Care listings.