ADA Technical Assistance Resources

The summaries below link to Department of Justice technical assistance papers.

Information and Technical Assistance on the Americans with Disabilities Act 

The official ADA website of the U.S. Department of Justice (DOJ) offers the most up-to-date information and practical guidance on design, construction, and operation: 

  • Regulations and standards impacting Providers and Members 
  • Accessibility and reasonable accommodations guidelines 
  • Solutions for ensuring access within your budget 
  • Tax credits and incentives 
  • Technical assistance and materials/publications

Common ADA Errors and Omissions in New Construction and Alterations 

U.S. Department of Justice (DOJ) Disability Rights Section, Civil Rights Division
Published 1997

Incorporating ADA Standards into initial building/alteration plans helps ensure patient safety as well as cost-effectiveness. Review some of the most common accessibility errors/omissions identified through DOJ’s ongoing enforcement efforts. Following each error/omission, you’ll find an explanation of its significance and reference to the appropriate requirement under the ADA Standards for Accessible Design.

Reaching Out to Customers with Disabilities 

U.S. Department of Justice (DOJ) with Representatives of Business and Disability Communities

Learn about ADA compliance in an online course with 10 short lessons. 1. Policies, Practices, and Procedures 2. Communicating with Customers Who Have Disabilities 3. New Buildings, Additions, and Remodeling 4. Removing Barriers in Buildings That Are Not Being Remodeled 5. Providing Access When Removing Barriers Is Not Readily Achievable 6. Maintaining Accessibility 7. Transporting Customers 8. ADA Compliance Costs and Tax Incentives 9. Enforcement of the ADA 10. Information Sources

Disability Business Technical Assistance Center (DBTAC) Region IX 

National Institute on Disability and Rehabilitation Research U.S. Department of Education

Get information on your compliance obligations, problem-solving assistance, and referrals from ADA experts – without the high cost of a consultant. The 10 regional ADA & IT Technical Assistance Centers serve strictly as educational entities to help you understand your rights and responsibilities and have no enforcement or advocacy responsibilities. Federal Region IX, Pacific, serves Arizona, California, Hawaii, Nevada, and the Pacific Basin.