Facts and Information

The summaries and links below highlight key ADA facts and information about providing health care for people with disabilities. 

Communicating with People Who Are Deaf or Hard of Hearing in Hospital Settings 

U.S. Department of Justice (DOJ) Disability Rights Section, Civil Rights Division
Published 2003 

Interactive doctor-patient discussions with individuals who are deaf or hard-of-hearing may require an interpreter to ensure proper diagnosis and treatment. DOJ’s brief outlines the types of interpreter services including sign language, oral interpretation, cued speech, and Computer Assisted Real-time Transcription (CART). 

Technology Breaks Communication Barriers

Created by IEHP 2006 

Learn about FREE options for effective telephone communication with individuals who have auditory and/or speech disabilities: 

  • National Telecommunication Relay Service (TRS) – two-way translation between individuals using a TTY and a standard telephone 
  • Speech-to-Speech (STS) Relay Service – assistance for individuals with speech disabilities by repeating their message verbatim.
Just the Facts on the ADA 

Adapted from 1995 DOJ Fact Sheet 
IEHP, 2006 

Get the facts on common ADA misconceptions.

Tax Incentives for ADA Compliance 

Take advantage tax incentives that help eligible businesses comply with the Americans with Disabilities Act. The Federal and California state governments offer Tax Credits and/or Deductions for improving accessibility and/or employing persons with disabilities.